This Lottery is provided by Dragonara Gaming Ltd (the ‘Company’ or ‘Dragonara Casino’), which is licensed and regulated by the Malta Gaming Authority under MGA/B2C/181/2010. The rules, terms and conditions of this Lottery are published on Dragonara Casino’s website. Kindly ensure to read carefully all the applicable terms & conditions before participating in this Lottery.

Specific Rules

• The Dragonara Casino is celebrating its 60^th anniversary and to commemorate this diamond milestone it is organising a limited time promotion (the “Lottery”) throughout the month of December 2024 by giving out the following prizes: two (2) promotional cruise vouchers, one (1) Rolex Datejust II 41mm 116333, and seven (7) slots playable vouchers.
• This promotion is exclusively offered at and may be availed of from the Dragonara Casino, Dragonara Palace Dragonara Road, San Ġiljan STJ 3143.
• To be eligible for this promotion, the players must accumulate at least 10,000 points until Sunday 29^th December 2024. Players reaching this minimum threshold will then receive one (1) Lottery ticket for every 10,000 points accumulated, to be collected from the Dragonara Casino self-service kiosk.
• For valid participation, the Lottery ticket(s) must be placed in the urn at Dragonara Casino, and the player must make sure to clearly write his/her Player ID Number & ID Card Number on the Lottery ticket before placing the ticket in the urn.
• The Lottery will consist of two (2) draws which will take place on Monday 30^th December 2024 starting at 10pm.
• In the first draw, ten (10) Lottery tickets will be drawn from the urn. These ten (10) Lottery tickets will then be re-inserted in the urn and will become eligible for a final draw where three (3) Lottery tickets will be drawn.
• The holders of the first (1^st) and second (2^nd) Lottery tickets drawn in the final draw will each win a promotional cruise voucher for two (2) persons. The holder of the third (3^rd) lottery ticket drawn in the final draw will be the winner of the Rolex Datejust II 41mm 116333. The holders of the other seven (7) lottery tickets drawn in the first draw, will each receive five-hundred-euro (€500) worth of slots playable vouchers.
• Specific Promotional Cruise Voucher Terms apply.
• The prizes are non-transferable, and no cash or credit alternatives will be offered in connection with this Lottery.
• The players participating in the Lottery must be present at Dragonara Casino, Dragonara Palace Dragonara Road, San Ġiljan STJ 3143 during the draws. If a Lottery ticket is drawn and the player whose ticket is drawn is not present during the respective draw, another Lottery ticket will be drawn and such player shall forfeit his/her right to the prize.
• Participation in the Lottery is on a voluntary basis.

Promotional Cruise Voucher (hereinafter referred to as the ‘Prize’) Terms

• The Prize is valid for two (2) persons, namely the winner of the Lottery and a guest. The Prize may not be sold, donated or otherwise transferred to any other person/s.
• The winner of the Lottery must disclose the full name of the preferred guest to the Company within the time stipulated by the Company. No changes to the name of the guest may be made thereafter. Failure to provide the name of the guest within the time indicated by the Company may result in forfeiture of the Prize and the Company shall not be held responsible therefor.
• The Prize is not valid for cash.
• Cruise is subject to availability and capacity controlled.
• The winner is solely responsible to fully pay for any government taxes, fees and other required cruise fees and expenses to and from embark/debark ports, including all air and ground transportation, as well as the cost of all shore excursions, gratuities, discretionary hotel and dining charges, meals in alternated dining venues, alcoholic beverages, boutique purchases and any other incidental costs or other expenses not specifically set forth herein.
• A non-refundable, non-commissionable deposit of two hundred dollars ($200), per guest, on the cruise liner is required to be paid at the time of booking (applies to the first two guests in stateroom only). This deposit will be returned to the Lottery winner as on-board credit on folio.
• The Prize is void where prohibited or restricted by law.
• By redeeming this Prize, the recipient agrees to be bound by all such terms and conditions of the cruise liner’s contract.
• Certain sailing restrictions may apply.
• Other terms and conditions as imposed by the cruise liner are applicable and enforceable. Please read all the additional terms and conditions listed on the promotional cruise voucher documentation.
• The cruise liner reserves all rights and may change or cancel this offer at any time.

General Rules

• By entering into this Lottery, you agree to be bound by the General Rules listed hereunder, the Specific Rules and any other terms and conditions which may apply. The Company reserves the right to cancel, suspend, discontinue or amend the Lottery, these General Rules or any Specific Rules at any time without prior notice. Any changes will be posted either within these rules or the Specific Rules on the Company’s official pages of communication. The Company may at any time, without notice, issue further terms and conditions to be read in conjunction with these general rules and any Specific Rules that may apply.
• To participate in the Lottery, players must meet the following criteria:  Foreign nationals must be at least 18 years of age while Maltese nationals must be at least 25 years of age.
• For identity and age verification purposes, the Company reserves the right to request that a valid and unexpired form of Identification Document (ID) is presented by the participant. If a winner is found to be ineligible, the Company reserves the rights to award their prize to another participant and to take any action at law it deems fit against such participant.
• You furthermore warrant that you are not self-excluded. If it results that the participant has submitted incorrect personal data or has otherwise acted maliciously to circumvent the self-exclusion database, the Company shall not be held liable for the participation by the said person and the prize(s) awarded, if any.
• By participating in this Lottery, you warrant that any and all information requested by the Company as provided by yourself is true, correct and complete. Players must submit their personal details, including name, surname, gender, date of birth, their city/town of residence, mobile number, and email address.
• This Lottery is not available to the officers, directors, employees, consultants, or agents of the Company or any of its subsidiaries, parent or associated companies, or any officers, directors, employees, consultants, or agents of any entity affiliated with the Lottery, or relatives of any of the aforementioned individuals. “Relative” includes, but is not limited to, a spouse, partner, child, or sibling, and any person residing in the same household as any of the aforementioned individuals. Unauthorized persons are prohibited from participating in this Lottery and will be disqualified.
• The Company reserves the right to disqualify any participant if it has reasonable grounds to believe the participant has breached any of these General Rules or any Specific Rules or any other terms and conditions that apply to the Lottery. Participants who are rude or abusive to, harass or threaten the Company and/or other participants, tamper with, deceive, cheat or hack the Lottery, collude with others in entering the Lottery or are deemed otherwise unsuitable by the Company, will be excluded from this Lottery. Without prejudice to any other rights, the Company reserves the right to reclaim any prize, payment and/or award.
• The Company reserves the right to amend, suspend or cancel the Lottery at any time without prior notice.
• Any player who wishes to file a query and/or complain may do so by submitting a dispute via the following channels:
• In person at Dragonara Casino.
• Via email through: [email protected]
• By post addressed to the Office at:

Dragonara Casino, Dragonara Road, St. Julian’s, Malta

• If the player remains unsatisfied with the resolution of his/her complaint by the Company or if a complaint cannot be resolved by the Company, then the complainant may refer the dispute to the appointed ADR entity which is MADRE (Maltese Alternative Dispute Resolution Entity), the Alternative Dispute Resolution entity (“ADR”) chosen by the Company.
• Players can file a claim by going to the following link https://madre-online.eu/file-a-claim/ and filling in the requested information. Otherwise, MADRE may be contacted at: Suite 7, San Michel Building, 110, St. George’s Street, St. Julian’s, STJ3203 – Malta – https://madre-online.eu/
• According to Section 10 (2) of the Malta Gaming Authority ADR Directive (Directive 5 of 2018), should the customer opt to submit a claim to the ADR entity the value of which is up to €5,000, this submission shall be mandatory to the Company. Any conclusions of the ADR entity on such cases shall be binding upon both the Company and the complainant.
• It is not the Company’s policy to offer ADR services to settle claims over €5,000.
• In the event that the player considers the gaming service to be conducted in a way that is unlawful, not safe, fair or transparent he/ she may also bring such cases to the attention of the Malta Gaming Authority by email on: [email protected] or alternatively via MGA’s portal. MGA will not be able to decide the merits of the disputes since this function is reserved for MADRE as the approved ADR entity for handling disputes.
• Players can also visit https://www.mga.org.mt/support/ or call +356 2546 9000 for more information.
• Any and all personal information submitted to the Company shall be processed in accordance with General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act (CAP. 586 of the Laws of Malta). If you have “opted in” to receive bonus offers and other information from the Company, you may receive direct marketing emails, SMS messages and promotional phone calls (this includes automated calls) regarding new products and/or offers which we think may be of interest to you. Consent may be withdrawn without detriment. If you consent, you may withdraw your consent thereafter at any time by sending an email on [email protected]. Please read our Privacy Policy and Cookies Policy for more information, including guidance on how to unsubscribe.
• Any enquiries on this Lottery should be directed to [email protected]